INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Flare Shade has an office of shade experts happy to assist with all enquiries. We can organise a quotation to be sent to you through email in no time. Give our sales team a call on 1300 970 400 to discuss your needs.

Not only do we provide automated tracking updates that you will receive after your purchase, but Flare Shade also has a friendly logistics team who are readily available to track your shipment. Simply ring our office and ask for the logistics department; they will be more than happy to assist!

Yes – If you subscribe to our email newsletter, you will be one of the first to find out about our deals and promotional offers. Simply provide us with your email address and we can sign you up today!

Yes, Flare Shade delivers Australia and New Zealand wide. Delivery to urban areas such as Brisbane, Canberra, Sydney, Melbourne, Perth, Adelaide, Hobart and Darwin will be faster than rural areas. However, we use various courier companies to always ensure we can give our customers the best possible freight cost and best delivery timeframe.

Yes! Here at Flare Shade we are proud to offer our customers the choice of AfterPay for orders under $1000. We understand that not everyone has the immediate funds to pay for their goods up front and in a single transaction; for that reason we have chosen to include AfterPay as an accepted payment method. If you need an umbrella straight away to bring in customers to your café over the rainy weekend, then you can purchase from Flare Shade with AfterPay! Your increased business will likely cover the costs of the umbrella in no time. It pays for itself!

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